Melanie Laube, Beate Lange, Nicole Marquardt (v.l.) Foto: hauseins Vermietung und Beratungsgesellschaft mbH
„The heart of hauseins is our consulting center,“ insists Nicole Marquardt. Her voice is calm and thoughtful. „People come to us because they find themselves in exceptional circumstances. The initial consultation takes place in the consulting center. Only after this one-on-one conversation are we able to put together our custom-made packages.“ hausein‘s open and approachable consulting center is located on the ground floor. It is the interface, the site of lectures, events and a so-called ‚mourning café‘ designed for patients, friends and relatives. But also for self-help groups and training courses.
hauseins isn‘t just a consulting center. It is the first facility in Berlin to specialize in tumor and palliative care as well as in intensive and respiratory care. It also offers assisted single living. „Our tenants are between 20 and 90,“ explains Marquardt, a gerontologist who runs the facility together with Beate Lange and Melanie Laube. Between its opening in April 2012 and the following September, 181 individuals have resided here. „Back then, we had many young patients. The average age was roughly 50,“ remembers the 38-year-old. The home offers small apartments in which tenants can live as independently and self-determined as possible. Care services at hauseins are ambulatory. Nursing services are also available around the clock in the home. However, the emphasis is not on care services as such; instead, it‘s on the monitoring of vital signs and respiration. „Not all of our tenants are in the final phase of their lives,“ explains Nicole Marquardt. Some of them stay for many years, others for only a couple of months. Sometimes even a couple of hours. Either way, the tenants at hauseins on Bismarckstraße all have one thing in common: they have all experienced a heavy blow and, as Marquardt explains, „severe disease and disease-related changes in living conditions.“
Palliative assistance covers all of the negative consequences involved in special health-related situations. These range from psychological care to adapting living spaces to suit a tenant‘s needs. At hauseins, the team concentrates on the life of their tenants. „We combine different professional offerings,“ explains Marquardt, „and this allows us to catch people who might otherwise fall through the cracks.“ For example, people who are dependent on a tracheal cannula. Or palliative intensive-care patients with head and neck tumors and individuals requiring artificial respiration. Or people with advanced COPD – a chronic obstructive pulmonary disease that involves the inflammation of the lungs and the permanent constriction of the airways. „Hospice care is not appropriate for everyone. And care at home is not always possible. For very different reasons,“ explains Marquardt.
hauseins works together with various partners in order to ensure the best possible care. „We rely on a regional network of trusted partners,“ says Marquardt, „much like a system of air traffic controllers.“
The finite nature of life is a part of everyday reality at hauseins. But it doesn‘t control that reality.